Chief Financial Officers are always looking for the answer to “What is the Return on Investment?”. Often with digital and social media it is tough to produce a robust solid response if you lack the architecture to measure.
Mansfield Inc. has developed a Digital Audit Program that evaluates digital presence, generates a report card, and outlines next steps aimed at improving website experience.
If your digital strategist and developer team is constantly upgrading your website, you may feel that your organization is safe, and the technology is up to date. However, if you do have a large team working feverishly, are they just supporting your current clients? If so the conversions that they are tracking for success may not be the same as the conversions that you need to track for client growth. While client retention may lead to increased margins or repeat sales, to grow your business new client acquisition should be a cornerstone strategy. Mansfield Inc’s Digital Audit can assess and determine how to extend impact to both nurture current clients and encourage new ones.
Here are a few questions to ask yourself to determine if your organization needs a digital report card:
Engagement and the measurement of engaged audiences on social media is a good way of building your brand’s audience, but these elements are only the first steps to a highly functional digital presence. A large, captive audience with nothing to convert them to clients is a lost opportunity. Appropriate architecture offers fact-based stats on the potency of your audience. This dataset will measure the visitors from social media to your website and their behavior as they browse content. Tracking conversions for successful content and user drop-offs for pieces that are not succeeding will offer you the data fueled evidence to help evolve the direction of your content and make you more successful.
Defining conversions are not just for income generating line items for the organization – they are cost saving strategies as well. In fact, a highly optimized website will also help to minimize overheads. For example, a Deloitte study regarding Talent Acquisition, new hire cost $4,000USD each. That spending was focused on the cost of recruitment agencies that accounted for 18% of the money spent to acquire each new hire.
With recent updates to the Google search algorithm that has placed open positions for companies on the search engine results page, with one click access to apply to those positions, search engine optimization will pay for itself. Web pages optimized for social media will allow for personal networking on LinkedIn to drive traffic back to your organization with the same techniques used by media companies.
Contact Mansfield Inc. to set up a digital audit so we can give you a report card on your website for back to school.
Recently I wrote a blog post celebrating the change of our name (A New Direction, 2015) and our company’s new direction into data analytics and digital marketing. In that blog I suggested that science is forevermore linked to marketing and communications. The reality of marketing today is that if you are not generating meaningful, measurable results than you are still working in the past and risk being left behind.
Many Chief Marketing Officers are fearful of changing direction to campaigns that are uniquely different. Many CMOs are also in the prime of their careers and have earned the right to set the strategy for the brand. Some CMOs may be asking themselves: Why change now when so much of what I have implemented in the past is working today? Why risk my legacy in favour of a trending topic?” Or do I even have the skill set or time to learn such a dense subject matter? more